Chief of Operations, People, and Culture

Location: Richmond - Hybrid

Department: : Operations

The ACLU of Virginia is growing! The Chief of Operations, People and Culture (COPC) will report to the Executive Director and is a member of the ACLU of Virginia’s Senior Leadership Team (“SLT”). This person is responsible for maintaining the overall and day-to-day operations of the organization, and will provide hands-on oversight of administrative, facilities, procurement, EDIB efforts, human resources, and operational functions for the office; supervises a team of staff across these functions; and serve as lead staff managing outside service providers. The COPC directly supervises the HR Manager, the Executive Assistant and the Administrative Assistant to ensure that the administrative needs of the organizations are satisfied. The COPC is a partner of, and adviser to, the Executive Director, and will help provide support for the Board of Directors, and as the chief equity officer helps build and sustain a culture of inclusion.

Who We Are

The ACLU-VA strives to be Virginia's premier guardian of civil liberties and a recognized champion of civil rights for all Virginians. For over a hundred years (55 in Virginia), the ACLU has made a profound difference in the lives of clients and community members, as well as historic contributions to our country and state. Now, more people than ever before have turned to the ACLU to fight back against unprecedented new attacks on civil rights and liberties. We are also committed to pursuing impactful policy changes at the local and statewide levels to achieve racial equity and advance civil liberties and civil rights for everyone. The ACLU-VA is committed to ending racist policing, cutting the number of people incarcerated in Virginia, increasing access to quality mental and medical care, ending sex and gender-based discrimination at work and in schools, and securing a constitutional right to vote for everyone.

What You'll Do

The COPC will help support the ACLU-VA’s mission by:

Protecting and promoting our People and Culture:

  • Partnering with the Executive Director and the SLT on leading the development of a culture of inclusion that informs all that we do;
  • Overseeing affiliate EDIB initiatives and serves as the champion for staff EDIB working group, ensuring members of the staff are integrated into equity strategy and practice. Acts as a liaison between the staff working group and the SLT and the Board. Represents the affiliate in national EDIB initiatives.
  • Ensuring we have systems in place to identify, discuss, and address equity issues impacting our work and our staff;
  • Stays abreast of research and best practices in equity and inclusion and adapts them to the ACLU-VA culture;

Providing Human Resources Oversight:

  • Providing big picture oversight of the management of the human resources program, including collective bargaining and labor union relations through supervision of the HR Manager to ensure rights of employees in the union and provide for effective management;
  • Ensuring compliance with federal, state and local labor laws;
  • Managing administration of collective bargaining agreement, including compliance training and guidance for managers and implementation of grievance and arbitration procedures;
  • Advising the board, managers and employees on sensitive labor and employee relations matters, including providing guidance in managing performance issues and disciplinary actions;
  • Managing formal and informal complaints and grievances, oversees investigations and advises the affiliate on a full range of employee relations matters including informal and formal grievances;
  • Facilitating on-going communication and working relationships with employee representative organizations including coordination of joint labor-management committee;
  • Maintaining current knowledge of employee and labor relations trends, legal decisions, and statutory changes; conducts research necessary to support employee relations;
  • Developing and implementing strategies for succession planning, and training and development; and
  • Implementing and optimizing HR systems, tools, and analytics to support data-driven decision-making, while maintaining a commitment to EDIB principles.

Overseeing Administration and Operations by:

  • Facilitating smooth functioning of the office and organization;
  • Serving as point person for vendor contracts;
  • Supervising IT consultants and service contracts;
  • Overseeing facility management, maintenance and leases; inventory of equipment;
  • Overseeing compliance with and related reporting regarding Virginia affiliate and national ACLU;
  • Overseeing security and evaluates and mitigates risk to the organization, ensuring organizational compliance and risk management.
  • Ensuring that IT infrastructure is aligned with organizational and staffing needs;
  • Guiding business technology decisions, purchasing and project implementations;
  • Developing and enforcing administrative policies and procedures to ensure regulatory compliance, ethical practices, and organizational consistency; and
  • Overseeing the preparation and implementation of internal controls, risk management framework, and business continuity plans to safeguard operations.

And more…. See the full job description here.

Who You Are

Our "Must Have's"

Minimum Requirements

  • Bachelor’s Degree and at least 7 years at the management level in nonprofit organization(s);
  • At least 5 years of risk management, compliance, regulatory or audit experience;
  • Experience with in developing, evaluating and implementing information security or technology controls;
  • Excellent leadership and management skills and experience creating effective processes, systems, and structure incorporating an EDIB lens;
  • Excellent written and verbal communication skills;
  • Excellent organizational and planning skills with strong attention to detail;
  • Excellent interpersonal communication skills including problem-solving and a clear commitment to confidentiality;
  • Demonstrated ability to motivate, lead and collaborate with colleagues in positive, team-oriented approach;
  • A thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations;
  • Ability and willingness to work evening and weekend hours, if needed;
  • Firm commitment to diversity and professional development for all staff;
  • Demonstrated commitment to the cause of civil liberties and the mission and principles of the ACLU;
  • Passionate about, and substantial experience related to, workplace inclusion, equity, and leadership development;
  • A commitment to the mission and values of the ACLU of Virginia, and to racial justice and civil rights and an understanding that these issues are central to overall protection of civil liberties; and
  • A commitment to diversity, equity and inclusion, to refrain from unlawful discrimination and to comply fully with all applicable laws; a personal approach that values the individual and respects differences of race, ethnicity and national origin, age, gender, sexual orientation, gender identity, religion, ability and socio-economic circumstance, and able to work with diverse individuals within the organization and broader community.
  • Current SPHR or SHRM-SPC certification desired.

What Else You Should Know

The ACLU of Virginia is an equal opportunity employer. We strongly encourage applications from Black, Indigenous, and other people of color, immigrants, people with disabilities, bi- or multi-lingual (including Indigenous languages) speakers, multi-cultural individuals, members of the LGBTQ community, those who have been formerly incarcerated or are currently under supervision, and other people from underrepresented and historically marginalized groups. We seek to build a diverse team and an inclusive organizational culture. All qualified applicants who share our vision and who have a desire to contribute to our mission are encouraged to apply.

Salary is based on market factors and individual experience and abilities. The salary range for this position is $114,000 to $171,000, with a midpoint of $144,000. Compensation offers will generally be somewhere between the starting point and the midpoint of the range and are based on a candidate's specific experience and current market factors at the time of the offer. To preserve the opportunity for advancement, we do not typically hire above the midpoint of the range.

In addition, we offer excellent benefits including paid time off, generous paid holidays, a 401k plan with employer contribution, flexible spending account, paid medical, dental, and vision insurance, 50% employer-paid dependent medical coverage, life insurance, wi-fi stipend, wellness stipend, student loan assistance, annual sick leave, short-term and long-term disability insurance, and professional development allowances.

Due to COVID-19 and our desire to keep our employees safe, our organization is currently following a long-term hybrid work policy. All ACLU-VA staff must reside within the Commonwealth of Virginia or within a 150-mile radius of our downtown Richmond office.

What Now?

Please review the complete job description on our Careers page and apply from our career site. A resume and cover letter will be required. Our HR team will review applications on an ongoing basis until the position is filled.

Submit your application as soon as possible. We will begin reviewing applications on a rolling basis. Applications will be accepted until the position is filled.

The ACLU of Virginia is a unionized workplace.